Consumer Resources
Resources and tools to help you manage your privacy online.

What Does the TRUSTe Seal Mean?

TRUSTe helps businesses adhere to privacy best practices regarding the collection and use of personal information on their websites and apps. If you see a TRUSTe Privacy Seal on a website or app, the company operating that property has met the privacy certification requirements established by TRUSTe and / or applicable regulatory bodies. The certification process helps ensure the business is transparent about what information they collect and how they use the information; the business provides you with control over what information they collect and how they use that information; and the business is accountable to the practices they outline in their privacy policy statement.

If you have any concerns with the privacy practices of a website or app that displays the TRUSTe Certified Privacy Seal, you can use our Dispute Resolution process for assistance resolving your claim.

Resolve a Privacy Dispute

File a complaint using TRUSTe’s online Dispute Resolution form. You can report violations of posted privacy statements and specific privacy concerns that pertain to TRUSTe client websites. We investigate all eligible complaints and mediate solutions between users and websites.

More About Dispute Resolution »

Find TRUSTe Certified Sites

Search the TRUSTe Directory to see which sites have qualified for TRUSTe verification or certification.

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