Consumer Resources

Consumer Resources

Manage your privacy.

Resources and tools to help you manage your privacy online.

What Does the TRUSTe Seal Mean?

TRUSTe helps businesses adhere to privacy best practices regarding the collection and use of personal information on their websites and apps. If you see a TRUSTe Privacy Seal on a website or app, the company operating that property has met the privacy requirements established by TRUSTe and / or applicable regulatory bodies. The review process helps ensure the business is transparent about what information they collect and how they use the information; the business provides you with control over what information they collect and how they use that information; and the business is accountable to the practices they outline in their privacy policy statement.

If you have any concerns with the privacy practices of a website or app that displays a TRUSTe Privacy Seal, or lists TRUSTe as their dispute resolution provider, you can use our Dispute Resolution process for assistance resolving your claim.

Resolve a Privacy Dispute

File a complaint using TRUSTe's online Dispute Resolution form. You can report violations of posted privacy statements and specific privacy concerns that pertain to TRUSTe client websites. We investigate all eligible complaints and mediate solutions between users and websites.

More About Dispute Resolution ›

Find Privacy Program Participants

Search the TRUSTe Directory to see which sites have qualified for TRUSTe verification or certification.

Search The Directory ›

TRUSTe Privacy Program Standards

Review the TRUSTe privacy program standards for our certification and verification programs.

Review the Standards ›

The Privacy Shield

The Privacy Shield Framework was designed by the U.S. Department of Commerce and European Commission to provide companies on both sides of the Atlantic with a mechanism to comply with EU data protection requirements when transferring personal data from the European Union to the United States in support of transatlantic commerce.

Privacy Shield Program Overview >